GREEN AT HEART

Privacy Policy

Introduction

Green at Heart is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information:

Personal Information: Includes your name, email address, phone number, and postal address when you fill out forms on our website or contact us directly.
Technical Information: Information about your visit to our website, including your IP address, browser type, referring/exit pages, and operating system.
Cookies: We use cookies to enhance your browsing experience and gather data on site usage. You can disable cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide and manage our services, including energy assessments and sustainability consulting.
Communication: To respond to your inquiries, send you information about our services, and provide updates.
Improvement: To improve our website, services, and user experience based on the information and feedback we receive from you.
Compliance: To comply with legal obligations and resolve any disputes.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep this information confidential.
Legal Requirements: If required by law, we may disclose your information to comply with legal processes, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Your Rights You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccuracies in your personal information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Objection: Object to the processing of your personal information where we are relying on a legitimate interest.

To exercise any of these rights, please contact us at info@greenatheart.com.au.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or a prominent notice on our website.